Job Detail
Field Engineer - HVAC Engineering & Technical
Technical Knowledge
- HVAC Technical knowledge is a must (both product and installation).
- Must know HVAC basics Pressure-Enthalpy chart, Psychrometric chart.
- Can do cycle analysis with manual gauge as well as using software.
- Hands-on installation and troubleshooting experience on VRF, Splits is a must.
- Quick learner to understand standards and implement them on site to ensure quality installation and stable operation.
- Knowledge of electrical components and its functioning.
- Instant technical problem identifier and derive solution to rectify the issue.
- Must be able to train the contractors/installer on product installation, commissioning, maintenance and troubleshooting.
Brand Image and Customer Management
- Must work closely with contractors and installers, including onsite services to ensure that the system is running perfectly.
- Must respect customer and empathize their pain point(s).
- Willing to add more to his/her work to ensure customer satisfaction.
- Administered communication skill is necessary while interacting with the customer.