OnePoint HR and Management Consultants

Job Detail

Service Sales Engineer (Heavy Equipment) - Dubai Service Sales Engineer (Heavy Equipment) - Dubai Sales & Marketing




  • Preparing and executing Customer coverage plan and meeting/visit schedules in the assigned territory
  • Developing own sales mechanisms to sell service utilizing available product information, O&M manuals, user requirement, field condition
  • Visiting customer offices/ sites as per agreed schedules, demonstrating service and reporting the outcome to line manager
  • Collecting, organizing, and sharing with line manager information on orders, potential customers, competitors, and any other market intelligence
  • Creating, negotiating, and closing commercial agreements
  • Coordinating with other team members (within business line and Service) and providing support towards timely service delivery
  • Sharing information with internal sales, parts & commercial teams through ‘TEAMS’ communications
  • Ensure that terms and conditions are agreed, delivery/invoicing/payment details are available and required documentation is prepared
  • Keeping customer/order information up to date in CRM or other sales related ERP system or tracker
  • Strive to exceed customer satisfaction through prompt response, good communication and building good relations with customer representatives
  • Providing service sales forecast data to Service Manager
  • Timely reporting – daily/weekly/monthly as per frequency and format decided by Service Manager
  • Meet assigned sales targets and KPIs
  • Demonstrate commitment to company values



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