OnePoint HR and Management Consultants

Job Detail

Supervisor/ Duty Manager - Entertainment (Dubai) Supervisor/ Duty Manager - Entertainment (Dubai) Others

 

 

 

 

 

The ideal candidate will provide the right leadership skills to create a world-class experience for our customers and deliver positive financial results.  

They will create a positive and motivating working environment for the team to strive and do their best work everyday.

 

Responsibilities:

·         Manage the center's day to day operations

·         Delegate tasks to the right employees

·         Consolidate and prepare daily reports

·         Ensure the center's facilities and equipments are properly maintained

·         Manage day to day performance of the staff

·         Supervise the booking process and group events

·         Manage staff performance and any issues/disputes

·         Deliver excellent customer service experience

·         Report to management with useful feedback to constantly improve the business

·         Oversee the safety & hygiene standards of the center

 

Facilities under the supervisor's responsibility:

·         16-lane bowling alley

·         Arcade & Party Hall

·         Trampoline Playground

·         Restaurant (in coordination with F&B Manager & Chef)

 

Requirements:

·         Must have 3+ years previous experience in supervisor/team leader role

·         Preferably 3+ years in entertainment or bowling industry

·         Must be fluent in English, Arabic is a plus

·         Must be excellent in Customer service

·         Must be proficient in E-mail and Microsoft Office

 

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