Our client, a leading consumer electronic company is looking for Service Field Operation Execuitve, for their office in Dubai.
• Setup / Checking / Improving for Standard Service operation Process
• Monitoring & Improving Subs. / Distributor Service KPI
• NPS Survey Analysis & Action plan Follow-up
• Leading the task accomplishment for fast execution and finding main task/risk based on business environment.
• Develop the process for optimized Operation and resolve current issue/directions in advance.
§ Monitoring & Improving Service
§ Operation & KPI
§ Improving Service Cost
§ On-site support to MEA region
- Bachelor Degree
- English communication skill/ Arabic is preferable
- Minimum 3 years of experience