OnePoint HR and Management Consultants

Job Detail

Service Field Operations Executive (Dubai) Service Field Operations Executive (Dubai) Engineering & Technical

 

 

 

Our client, a leading consumer electronic company is looking for Service Field Operation Execuitve, for their office in Dubai.

Job Description:

•       Setup / Checking / Improving for Standard Service operation Process

•        Monitoring & Improving Subs. / Distributor Service KPI

•        NPS Survey Analysis & Action plan Follow-up

•        Leading the task accomplishment for fast execution and finding main task/risk based on business environment.

•        Develop the process for optimized Operation and resolve current issue/directions in advance.

 

Sub Functions:

§  Monitoring & Improving Service

§  Operation & KPI

§  Improving Service Cost

§  On-site support to MEA region

 

Qualification:

  • Bachelor Degree
  •  English communication skill/ Arabic is preferable
  • Minimum 3 years of experience  

 

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