OnePoint HR and Management Consultants

Job Detail

Regional Service Manager - construction equipment (Dubai) Regional Service Manager - construction equipment (Dubai) Engineering & Technical





  • Employment Type : Contract Worker (to be renewed annually)
  • Role & Responsibility (Middle East & Africa)
  • Identify, investigate and process warranty claims from dealers
  • Analyze the root cause of technical problems and suggest the best solutions for dealers/customer
  • Monitor the progress of current service projects, and communicate with the headquarters in order to align the understanding together
  • Support dealers with day-to-day service operation
  • Evaluate dealers’ service performances and abilities
  • Cooperate with Aftermarket Sales Team to provide the best uptime of equipment for end-users
  • Assist Sales Representatives in developing new dealerships
  • Put together service material for training of dealers/customers
  • Work Hours : Mon-Thu 7:30 – 17:00 / Friday 7:30 – 15:00 (Lunch Time: 1hr)
  • Location : Jebel Ali Freezone, Dubai
  • Salary : TBD
  • Benefits : Annual round-trip flight tickets to motherland provided including family members, etc.
  • Annual Leave : 22 Working Days
  • Education Level : Bachelor’s degree in Mechanical Engineering, or related field
  • Language Skills : Fluent in English(Required)
  • Documentation Skills : Skillful in MS Office (Excel / Powerpoint / Word / Outlook)
  • Frequent business trips to neighboring countries in the Middle East and Africa




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