Job Detail
Regional Service Manager - construction equipment (Dubai) Engineering & Technical
- Employment Type : Contract Worker (to be renewed annually)
- Role & Responsibility (Middle East & Africa)
- Identify, investigate and process warranty claims from dealers
- Analyze the root cause of technical problems and suggest the best solutions for dealers/customer
- Monitor the progress of current service projects, and communicate with the headquarters in order to align the understanding together
- Support dealers with day-to-day service operation
- Evaluate dealers’ service performances and abilities
- Cooperate with Aftermarket Sales Team to provide the best uptime of equipment for end-users
- Assist Sales Representatives in developing new dealerships
- Put together service material for training of dealers/customers
- Work Hours : Mon-Thu 7:30 – 17:00 / Friday 7:30 – 15:00 (Lunch Time: 1hr)
- Location : Jebel Ali Freezone, Dubai
- Salary : TBD
- Benefits : Annual round-trip flight tickets to motherland provided including family members, etc.
- Annual Leave : 22 Working Days
- Education Level : Bachelor’s degree in Mechanical Engineering, or related field
- Language Skills : Fluent in English(Required)
- Documentation Skills : Skillful in MS Office (Excel / Powerpoint / Word / Outlook)
- Frequent business trips to neighboring countries in the Middle East and Africa